Privacy Policy

1. Introduction

Hogii Solutions Incorporated, a Wyoming S-Corporation ("Company," "we," "us," or "our"), operates the MindCannon AI document analysis platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, website, and related applications.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name, email address, and contact information
• Account credentials and authentication data
• Billing and payment information (processed securely through third-party payment processors)
• Company or organization information
• Communications with our support team
• Profile information and preferences

2.2 Document Content and Usage Data

• Documents, files, and content you upload to our Service
• Queries, questions, and interactions with our AI system
• AI-generated responses and analysis results
• Usage patterns, feature utilization, and session data
• Error logs and diagnostic information

2.3 Technical Information

• IP addresses, browser type, and device information
• Operating system and software versions
• Cookies and similar tracking technologies
• Website navigation patterns and clickstream data
• Performance metrics and system logs

3. How We Use Your Information

3.1 Service Provision

• Provide, operate, and maintain the MindCannon AI Service
• Process and analyze your documents using artificial intelligence
• Generate responses, insights, and recommendations
• Authenticate users and maintain account security
• Process payments and manage subscriptions

3.2 Service Improvement

• Analyze usage patterns to improve our AI models and features
• Develop new products and services
• Optimize system performance and user experience
• Conduct research and development activities

3.3 Communication and Support

• Respond to customer service requests and technical support
• Send important updates about your account or our Service
• Provide security alerts and system notifications
• Send marketing communications (with your consent)

3.4 Legal and Compliance

• Comply with legal obligations and regulatory requirements
• Protect our rights, privacy, safety, or property
• Investigate and prevent fraud, abuse, or illegal activities
• Enforce our Terms of Service and other agreements

4. AI Training and Data Use

We may use aggregated, anonymized usage statistics (such as feature usage patterns, system performance metrics) to improve our Service, but this data cannot be linked back to individual users or specific documents.

5. Information Sharing and Disclosure

5.1 We Do Not Sell Personal Information

We do not sell, rent, or lease your personal information to third parties. We may share your information only in the following limited circumstances:

5.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting and infrastructure providers (AWS, Google Cloud, etc.)
• Payment processors (Stripe, PayPal, etc.)
• Customer support platforms
• Analytics and monitoring services
• Email delivery services

5.3 Legal Requirements

We may disclose your information if required by law, legal process, or to:

• Comply with court orders, subpoenas, or government requests
• Protect our rights, property, or safety
• Investigate fraud, security issues, or violations of our Terms
• Protect the rights and safety of our users and the public

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Employee background checks and security training
• Network security monitoring and intrusion detection
• Regular data backups with secure, offsite storage

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any security breaches as required by law.

7. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill our legal obligations:

• Account Data: Retained while your account is active and for up to 30 days after deletion
• Document Content: Retained according to your subscription plan or until you delete it
• Usage Logs: Retained for up to 2 years for security and analytics purposes
• Payment Records: Retained for 7 years as required by financial regulations
• Support Communications: Retained for 3 years for quality assurance

You may request deletion of your data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access, update, or delete your personal information
• Download your data in a portable format
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications
• Request information about data sharing practices

8.2 Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit Service functionality.

8.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or contacting us directly. Service-related communications cannot be disabled while your account is active.

9. International Data Transfers

Our Service is operated from the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

By using our Service, you consent to the transfer of your information to the United States. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately.

11. State-Specific Privacy Rights

11.1 California Residents (CCPA/CPRA)

California residents have additional rights including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of sale/sharing of personal information
• Right to non-discrimination for exercising privacy rights
• Right to correct inaccurate personal information

11.2 Other States

Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have similar rights. Contact us to exercise these rights.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated Privacy Policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you via email for material changes
• Provide prominent notice on our Service for significant changes

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days or as required by applicable law.